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Expanding our device support to cover your whole family!

Take advantage of our comprehensive device support for your family

Simplified Family Laptop and Desktop Repair

Take advantage of our comprehensive device support for your family

Reduce Your Repair Costs by 47%

Cut your device repair costs by nearly half with our budget-friendly solutions.

Safeguard Your Children from Harmful Websites with Our Premium Subscription Package

Document

Expanding our device support to cover your whole family!

Take advantage of our comprehensive device support for your family

Simplified Family Laptop and Desktop Repair

Take advantage of our comprehensive device support for your family

Budgeting Reduce Your Repair Costs by 47%

Cut your device repair costs by nearly half with our budget-friendly solutions.

Safeguard Your Children from Harmful Websites with Our Premium Subscription Package

Reduce Your Repair Costs by 47%

Cut your device repair costs by nearly half with our budget-friendly solutions.

OUR TRUSTED PARTNERS

ITSA Partners

Why Choose Our Family 

Device Health Management Service?

The financial success of every home is driven by a well-planned budget for the family. Today, every modern family across the urban cities experience sudden demand to spend on laptops repairs for the kids and parents.

With the DHMS subscription plan, developed by IT Service Desk Africa, every family can now control her expenses on fixing laptops / Desktops all through the year. No more unbudgeted expenses for you as a parent.

Benefits of our family DHMS

Security tool for devices

Our DHMS provides a security tool to help protect the family’s laptops from viruses, malware, and other threats. This helps to keep the family’s data safe and secure.

Loaner devices for the family
Loaner devices for the family

We provide loaner devices for the family to use while their own laptops are being repaired. This means that everyone can stay connected and productive, even if there is a problem with one of their laptops.

Data protection
Data protection

With our family DHMS, you can be confident that your data is safe and secure. We take data protection seriously and use industry-standard security measures to protect your family’s privacy.

Security tool for devices

Our DHMS provides a security tool to help protect the family’s laptops from viruses, malware, and other threats. This helps to keep the family’s data safe and secure.

Loaner devices for the family
Loaner devices for the family

We provide loaner devices for the family to use while their own laptops are being repaired. This means that everyone can stay connected and productive, even if there is a problem with one of their laptops.

Data protection
Data protection

With our family DHMS, you can be confident that your data is safe and secure. We take data protection seriously and use industry-standard security measures to protect your family’s privacy.

Educational Resources
Educational Resources

Our family DHMS provides educational resources on device safety, online safety, and digital citizenship. This can help you to teach your children how to use their devices safely and responsibly.

Replacement using OEM parts
Replacement using OEM parts

We use only original equipment manufacturer (OEM) parts to replace any damaged parts on your family’s laptops. This ensures that your laptops are repaired to the highest standards and continue to perform reliably.

Expense Control
Expense Control

By efficiently addressing device issues, you’re effectively managing maintenance costs. No more unexpected expenses or unnecessary replacements.

Educational Resources
Educational Resources

Our family DHMS provides educational resources on device safety, online safety, and digital citizenship. This can help you to teach your children how to use their devices safely and responsibly.

Replacement using OEM parts
Replacement using OEM parts

We use only original equipment manufacturer (OEM) parts to replace any damaged parts on your family’s laptops. This ensures that your laptops are repaired to the highest standards and continue to perform reliably.

Expense Control
Expense Control

By efficiently addressing device issues, you’re effectively managing maintenance costs. No more unexpected expenses or unnecessary replacements.

Features of Family DHMS

Easy Device Management

Easy Device Management

Our family device health management service provides a single platform to track and manage all your family devices. Quickly check device status, assign devices to family member, and resolve issues – all in one place

Maintenance Request and Tracking

Maintenance Request and Tracking

Our family DHMS allows you to submit maintenance requests for devices that are experiencing problems. You can easily track the status of your requests and receive updates as they are processed.

Maintenance Request and Tracking
Detailed Reports and Analytics

Detailed Reports and Analytics

Our family DHMS provides detailed analytics on maintenance, faulty devices, and hardware purchase, so you can identify and address potential problems before they become costly and disruptive. With this feature, you can:

How it works Family DHMS

How it works

  • Login/Sign Up

    Create for a Family DHMS account or log in to your existing account.

  • Add Devices

    Add your devices to your family inventory

  • Assign Devices

    Allocate devices to specific family members

  • Request Maintenance

    Quickly address device issues and request maintenance for devices

  • Generate Reports

    Get reports on maintenance requests, faulty devices, and hardware expenses

Testimonials

Hear how our family DHMS has helped families.

“Family DHMS helps me keep my family’s devices running smoothly and track their usage.”

DHMS ITSA

IT Service Desk Africa

“Family DHMS helps me keep my family’s devices running smoothly and track their usage.”

DHMS ITSA

IT Service Desk Africa

Frequently asked questions

Get Answers to Common question as regards our family Device Health Management Service

What is Family DHMS

Family DHMS is a family device management solution that helps you keep your family’s devices safe, secure, and running smoothly. With Family DHMS, you can add all of your family’s devices to one central place, assign device to family members and set request maintenance for devices that are experiencing problems.

How do I sign up for Family DHMS?

Click on any of the buttons that say ‘Get Started’ on this page to register.

How do I add devices to my Family DHMS inventory?

On your DHMS dashboard, click on a button that says ‘upload device’, than fill the form that displays to register a device onto your Family DHMS.

How do I add family members to my Family DHMS account

You’ll find a button that says ‘Register Family Member’ on your dashboard on the DHMS, please it to register a family member.

How do I request maintenance for a device

To request maintenance for a particular device, click on the device name to view the device details, and on the device details page click on ‘request maintenance’, fill the form that appears to request a maintenance on the device.

Sign up for Family DHMS today!!!

Sign up for Family DHMS today!!!

keep your family’s devices safe, secure, and running smoothly

Contact Us

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